by Janet | Feb 4, 2021 | customers, entrepreneurs, sales tips, Training
When is a Sale Not a Sale? Many people who are new to sales experience the frustration of thinking they have made a sale, but then, when it comes to the delivery of the product or service, confirmation in writing, or payment of a deposit, the customer does not seem to...
by Janet | Jan 12, 2021 | customers, entrepreneurs, marketing, negotiation, sales tips, Training
Have you ever talked yourself out of a sale (and what should you have done differently?) It is important to understand when to talk and when to stop. When we are being sold ‘to’ none of us likes to be with someone who talks constantly; it is irritating and it can make...
by Janet | Jan 7, 2021 | entrepreneurs, marketing, sales tips, Training
7 things that we all hate about selling 1. Cancelled meetings Especially when they ‘forget’ to tell you and you’ve physically travelled to the venue before you find out. Also annoying when you have done tons of preparation and they no longer want to...
by Janet | Jan 5, 2021 | sales tips, Training
Inbound – how good are they in your company? Whether you are a one-man band, or a multinational organisation, you will inevitably be spending a chunk of your budget on marketing and promotion. The idea of course, is that you will encourage sales, or at the very...
by Janet | Jan 4, 2021 | entrepreneurs, Food for thought, sales tips, Training
How a split second decision as an 8 year old changed my life About this time of year, 43 years ago, I was sitting in my classroom at Goldsworth Middle School in Woking. The teacher was asking us to audition for parts in the Christmas carol service. The format was...
