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Sales Talk
When is a Sale not a Sale?
When is a Sale Not a Sale? Many people who are new to sales experience the frustration of thinking they have made a sale, but then, when it comes to the delivery of the product or service, confirmation in writing, or payment of a deposit, the customer does not seem to...
5 tips for starting new sales role
So you have a new sales job! The excitement, the enthusiasm, the nerves! Read on to learn our 5 tips for starting new sales role! Anyone who has been in sales remembers this - I know I do. You want to make a big impression quickly - show them that they made the right...
What is the best way to get YOUR sales from ‘A to B’
How to get your sales from A to B Would you like to earn more money? If the answer is 'yes', I have another question - would you like to do it easily and authentically? Assuming you probably said 'yes' to that as well, why isn't everyone sloshing around in too much...
Are you keeping it REAL?
Are you keeping it real? Today I read a post on Facebook asking people to list one thing that they were really proud to have achieved in 2016. There were some super replies - things like: I got married I made a profit in my first year of business I donated a big chunk...
5 Things that could be scaring your customers away
5 Things that could be scaring your customers away (and what you can do about it) Let's face it, customers can be tough to win, so the last thing you want to do is scare any of them away. However, if you are involved in selling in any way at all, make sure you are not...
Do you know the single biggest threat to your business right now?
Do you know the biggest threat to your business right now? Well, if you don't you should. I speak as someone who has experienced what happens when an 18 year old established business gets wiped out pretty much overnight, due to a change in Government policy....
Is your sales focus wrong?
Is your sales focus wrong? Most people, when they find out I am a sales trainer, ask, perfectly reasonably, about getting help with skills like closing, overcoming objections or improving conversion rates. But actually, although these are important, so many people...
I love Small Business Saturday (and you should too)
Well, what is Small Business Saturday? The website www.smallbusinesssaturdayuk.com explains: Small Business Saturday UK is a grassroots, non-commercial campaign, which highlights small business success and encourages consumers to ‘shop local’ and support small...
Why I love Sales Objections and you should too!
Why I love Sales Objections and you should too. As a sales trainer, one of the things that I get asked about probably more than any other (with the possible exception of how to close better) is overcoming objections. There is something about an objection that can...
Don’t tell customers you are ‘The Best’
Why I’m not going to tell you I’m the best Today I got pitched at by an over-enthusiastic insurance sales person. Although I’m not in the market for insurance, the salesperson in me loves to listen to other people’s sales calls because, well, they are fascinating!...
Why Outstanding Customer Service Doesn’t have to be Complicated
Why Outstanding Customer Service Doesn't have to be Complicated (or expensive) This morning I had an almost flat tyre. Not an actual puncture, but something I noticed last night and forgot to deal with. I was on the school run, so I had to make sure the children were...
Have you ever talked yourself out of a sale?
Have you ever talked yourself out of a sale (and what should you have done differently?) It is important to understand when to talk and when to stop. When we are being sold ‘to’ none of us likes to be with someone who talks constantly; it is irritating and it can make...
How to Easily Win More Customers
Sales Training for People who need help closing more deals Stop stressing about selling! In business, without sales, well.... there is no business. Sales are the lifeblood that drive everything. But what if you can't sell, you've never been shown how, or you currently...
Close Like a Pro – Intensive Closing Techniques Workshop (for Small Businesses)
This course is not currently running. We recommend you try this instead: How to Sell
7 Things that we all hate about selling
7 things that we all hate about selling 1. Cancelled meetings Especially when they 'forget' to tell you and you've physically travelled to the venue before you find out. Also annoying when you have done tons of preparation and they no longer want to see you. 2. Being...