Meet the Team

Janet Efere

Sales Trainer

Janet’s sales experience started with 7 years direct sales at Xerox, followed by 17 years as Group Head of Business Development in a private college, where she oversaw the sales and marketing strategy. She has experience in pharmaceuticals, local government, software and estate agency and primarily works with new, struggling or demotivated sales teams. She is based in Cheshunt in Hertfordshire and has written 2 sales books, one of which is a #1 best seller on Amazon.

Iain Swanston

Sales Trainer

Iain has over 30 years front line sales and marketing experience both domestically and internationally. Having spent 5 years based in Baltimore Maryland as a North American Sales Manager, Iain has a unique insight into the US markets from a sales and marketing perspective. Iain has spent the last 14 years consulting, training and coaching on sales and has worked with small entrepreneurial start-ups, SME’s and corporate giants such as Microsoft Corp.

Wendy-Ann Harris

Sales Trainer

Best selling author and expert telemarketer, Wendy is known as the Queen of Conversation, and a natural chatterbox. Wendy’s forte is helping people to make every conversations count. Wendy has worked in the sales and communication industry for over 30 years, and now uses this knowledge to train others in sales and telemarketing. An expert at helping salespeople connect with buyers, coupled with her natural love for training and helping people sets Wendy apart.

Susie Mathieson

Sales Trainer

Susie’s 20 years’ sales experience covers multiple industries including automotive, telecommunications and decorative paints, and myriad of disciplines from retail sales, account management, business development, telesales and latterly, sales leadership positions for companies such as Autozone, Farrow & Ball & AkzoNobel. Susie who is based in Germany, covers our mainland Europe delivery and support for our telecommunication and tech clients, educational organisations and several SMEs.

Kristie Norris

Zoom Trainer

Kristie specialises in providing Zoom training and coaching to those who find tech overwhelming. As a virtual assistant, she realised that many people struggle with Zoom but need to use it for work. She demystifies the process and shares simple tricks and tips to help you Zoom like a pro!

Gavin Muge

Management & Leadership Trainer

Gavin enjoyed a successful career in Leisure Management and Recruitment before moving into a L&D role in 2004. He specialises in delivering courses which are designed to increase confidence and boost results, particularly management and leadership, sales and customer experience training. Gavin holds three training qualifications, is an ex-Football League Assistant Referee, a member of the ILM and an Associate of the Chartered Institute of Personnel and Development, as well as being a published author.