by Janet | Dec 8, 2023 | sales training
You probably know that you should be asking open questions to uncover information in a sales call, but what exactly are open questions?Simply, they encourage people to talk and, as the great Rudyard Kipling demonstrates, they tend to start...
by Janet | Dec 7, 2023 | sales training
What makes a great salesperson? Have you ever really thought about it?Perhaps you are recruiting. Perhaps you are trying to develop an existing sales team. How are you going to get it right if you are not 100% clear on exactly what it is you need.I am going to kick...
by Janet | May 21, 2023 | sales training
Here’s a quick and easy question. The answer might show you how good you and your team are at sales: Is your closing rate too high? In other words, can you proudly boast that you win every job (or nearly every job)? Well, if you do, there’s a good chance...
by Janet | May 12, 2023 | sales training
It used to be the case that you could just make a phone call to a buyer, tell them about your new ‘thing’ and get an appointment. OK, I make that sound like it would work every time – it didn’t – but it worked enough times to make it...
by Janet | Jan 16, 2023 | sales training
Do you know what exceptional selling looks like? I think you’ll enjoy this: In May last year I was with my friend in Norwich. He wanted to go to the Rolex shop there Now, if you are not familiar with Rolex’s business model, you don’t just walk into...
by Janet | Jan 10, 2023 | sales training
Do you love Greggs? I love Greggs. Usually Greggs are fabulous, but here is a tale of how just one person getting it wrong can undo a whole load of good stuff. I was at Liverpool Street Station, London, on my way to deliver some training at Aldgate. I went to Greggs...
