by Janet | Dec 23, 2023 | sales training
Words are incredibly powerful – the words you say to your customers (and the words you hear from others) have more influence than you probably imagine. Hypnotists know this, as do NLP practitioners.NLP stands for Neuro Linguistic Programming. “Neuro” means relating to...
by Janet | Dec 22, 2023 | sales training
What do you reckon – is sales easier or harder now than it used to be? When I started in Xerox in 1989 we used faxes, pagers, didn’t use the internet, didn’t send emails and didn’t have mobile phones or social media. Orders were taken on paper.Our CRM was...
by Janet | Dec 21, 2023 | sales training
Chat GPT is probably the best known of the AI that is out there and I do believe their is a place for it in sales. However, it doesn’t always get it right:Whilst playing around with ChatGPT this past weekend, I gave it the following instructions:”Create a...
by Janet | Dec 20, 2023 | sales training
Sometimes you need to make one last little push before Christmas don’t you?There are sales out there to be closed, so capitalise in the Christmas spirit and see what might work for you.1. Ring up your customers to thank them for working with you and to wish them...
by Janet | Dec 17, 2023 | sales training
Do you often feel under too much pressure? In sales it is easy to feel like that – pressure to hit target, to make X amount of calls, to get that customer to speak with you, to ensure orders are fulfilled.It can be overwhelming.One of the simplest tools I was...
by Janet | Dec 16, 2023 | sales training
Learn to sell. Sounds easy doesn’t it? “Learn to sell”. Roll it around your tongue. “Learn to sell”. If it is so easy, why do so many people struggle with it? Well, I would liken it to driving a car. Before someone teaches you to drive,...