by Janet Efere | Jan 16, 2016 | customers, sales tips, Training
Why you need to understand procurement professionals better. Have you ever really sat down and thought about some of the pressures your customers are facing, particularly if a key part of their job involves the procurement function? Come to that, do you treat them...
by Janet Efere | Dec 5, 2015 | customers, entrepreneurs, negotiation, sales tips, Training
Make it super easy for your customers to say ‘Yes’ Is it possible that you’ve been making things too complicated for your customers? If so, you might be stopping them from buying. That’s because all of us humans like easy decisions rather than...
by Janet Efere | Nov 28, 2015 | customers, entrepreneurs, sales tips, sales training
Are you giving your customers confidence?That’s not strange question – if your customers don’t have confidence in you, what you are selling and your organisation, then your chances of getting a sale are tiny. Customers tend to buy when they like you,...
by Janet Efere | Aug 22, 2015 | customers, entrepreneurs, sales tips, sales training
In Sales, Sometimes you need to get out of your own wayThis is about lacking self-belief, something which I proved to myself spectacularly yesterday. To give you the background, the Christmas before last, I went over a speed bump too fast and knocked off the right...
by Janet Efere | Aug 15, 2015 | customers, marketing, sales training
How not to write a sales letterWhen I am training people how to sell, the importance of effective communication comes up again and again. It helps set you apart from the masses, the ones who can’t be bothered and the ones who are just treating you like a...
by Janet Efere | Aug 6, 2015 | customers, sales tips, sales training
How good are you at Managing your customer records?I admit I love a good sales database. At Tadpole, it was one of the first things I made sure I had, because in order to grow my customer base and so sell my services, I needed some prospective customers and I needed...