Bespoke Training
How to Grow your Business
Do you want your salespeople to be the best they can be?
Our customised sales training can be the most cost effective way to do this in terms of time and resources.
You can choose either face to face or virtual delivery, or perhaps even a combination, depending on your needs.
Whether it is a one-day course, a series of days or even a retainer model, we can create something bespoke for you.
Our training is deliberately engaging – when delegates are enjoying themselves, they learn better, so we use a variety of learning techniques to engage with all participants and to ensure they all get the maximum out of our training.
Content Ideas
Here are some of the topics we offer. Use this as a starting point, then discuss with us to develop the exact solution you need:
Basic Sales Skills
- What is selling
- A basic sales structure
- Qualities of a great salesperson
- Telephone skills
- How to run a sales meeting
- Questioning skills
- Developing a solution
- Closing and Objection handling
- Follow up
- How to communicate with customers
The Modern Buyer
- Working with decision makers and professional buyers
- What modern buyers want
- The pressures modern buyers face
- How to build relationships with buyers
Objection Handling
- Why objections happen
- Structure for dealing with objections
- Demonstrating value over price
Social Selling
- Using LinkedIn to generate leads
- Building credibility through LinkedIn
- Prospecting and filling your pipeline with LinkedIn
- LinkedIn Sales Navigator
Mindset and Motivation
- Why we can struggle with sales and selling
- Developing resilience
- SMART goal setting
- Achieving target
- Being a good team player
Questioning and Listening Skills
- Open, closed and probing questions
- How to listen effectively
- Body language in the sales conversation
- Deep listening techniques
Account Management
- Prioritising accounts
- Overcoming common account management issues
- Communicating with key stakeholders
- Becoming a trusted supplier
Closing
- Buying signals
- Trial closes
- Other ways of closing
Inbound
- Creating a brilliant first impression
- Uncovering needs and wants
- Creating a bespoke call structure
- Gathering relevant information
- Ensuring a Call to Action
Negotiation skills
- Negotiation structure
- Preparing for the negotiation
- Understanding your BATNA
- Dealing with Hardball negotiators
- Understand your negotiation style
Prospecting and Appointment Setting
- Researching your prospects for warm outreach
- Telephone
- Social outreach
- Standing out from the crowd
- Dealing with Gatekeepers
Sales Tools to improve effectiveness
- SMART goal setting
- SWOT analysis
- Behavioural styles
- Task and Self Management
- Effective use of CRMs
Our Latest Sales Tips
You can sell more if you understand why customers buy
Whilst delivering sales training in London, Essex and the wider UK, I am often asked abour why customers buy. Do you know that you can sell more if you understand this imporant area? If you think you will sell more because of your excellent service or your friendly...
Take some sales advice – you can win more sales by being quiet!
As a sales trainer, I often try and get people to shut up more, to win more sales. So do you know when to shut up? It matters a lot. Even among sign language speakers, studies show that typically we leave just a fraction of a second between taking turns to...
What sales mistakes have you committed?
What terrible mistakes have you committed in sales? As a sales trainer and sales coach I see loads of sales mistakes, but it doesn't mean I haven't committed a few in my time! One of my worst was at Xerox. As a senior member of the team, I often had the newbies...